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Payment & Billing Policy

Learn about our secure payment processing and billing practices.

Last Updated: 22 November 2025

Payment Processing

All payments on SaleDeed.com are securely processed via Razorpay, a trusted payment gateway.

Secure Transactions

Payment information encrypted with industry-standard security

No Data Storage

We do NOT store your card, UPI, or banking credentials

Multiple Methods

Credit cards, debit cards, UPI, net banking, digital wallets

Pricing & Taxes

Prices displayed on our website are exclusive of GST. GST will be added at checkout based on applicable rates.

Each invoice includes:

GSTIN (Goods and Services Tax Identification Number)
Detailed service description
Razorpay payment ID for reference
Parent company name: 31 Son
Itemized breakdown of charges

Digital Invoices

Automatic Email

A digital invoice is automatically emailed after successful payment

Download & Print

Download and print your invoice for your records

Invoice History

Access all invoices anytime from your account dashboard

Refund Handling

  • Original Payment Method

    Refunds are issued back to your original payment method

  • Processing Time

    Razorpay processing time applies (typically 7-14 working days)

  • Bank Delays

    Bank processing times may vary; contact your bank if refund is delayed

Chargebacks & Disputes

  • Documentation: We provide proper documentation for all disputes and chargebacks
  • False Chargebacks: May result in account suspension and legal action

Failed Transactions

Orders may automatically cancel if payment isn't completed within 48 hours. If your payment fails, please try again or contact our support team.

Service Booking Confirmation: No service is considered "booked" until payment is confirmed. You will receive a confirmation email with your order details and service timeline once payment is successfully processed.

Tax Compliance

  • All applicable GST and taxes must be paid by the user as per Indian tax laws
  • Tax invoices are provided for all transactions for your accounting records
  • You are responsible for any additional taxes or compliance requirements in your jurisdiction

Important Notice: By using our services, you acknowledge that you have read, understood, and agree to be bound by this Payment & Billing Policy. These policies may be updated from time to time, and continued use of our services constitutes acceptance of any changes.

Have Questions?

Contact our support team. We're here to help.

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